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Peter E. Vogel, Jr. |
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124 Merrydale Rd, #35 |
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Skills: |
Technical writing. Ample experience in both internal and end user documentation, workflow analysis, and requirements management. Also experienced in application and technical support. Facility with a wide range of software including Acrobat, CorelDraw, DOORS, Dreamweaver, Framemaker, FrontPage, HEAT, Microsoft Office (Access, Excel, Outlook, Word), Microsoft Visual Studio, PhotoShop, Robohelp, Visio, and Warmware. Proficient in MS SQL (emphasis on DBA functions), Javascript, CSS, and HTML. Knowledge of Visual Basic 6 and XML. Writing samples available upon request. |
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Experience: |
Synarc (8/04 – Present) Technical Documentation Lead/ Requirements Management Aministrator. Responsible for the creation, editing, and archival of software systems documentation used in clinical drug trials, including user manuals, specifications, and validation documents. Worked closely with Software QA Engineers, developers, and product managers in a government regulated environment. Consistently met tight deadlines for software releases, sponsor visits and FDA audits. Created and managed SQL/Access based documentation database to track vital data. Responsible for roll-out of new documentation management system (DOORS) as part of high-profile platform development effort.
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Solution 6 Group (8/00 – 7/04) Technical Writer and Support Technician. Responsible for creating dynamic web-based help, application manuals, and other technical documentation for Business Intelligence software suite. Also responsible for application and technical support, company web site content, editing and maintenance of support/customer knowledge database. Managed office relocation to San Francisco in 2002.
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University of San Francisco (1/99 – 6/00) Teaching Assistant. Worked while a graduate student. Responsible for assisting senior professors with all aspects of teaching undergraduate classes. Administered class exercises, group workshops, and examinations. Assisted LD and ESL students with special needs. Created and executed numerous lesson plans independently.
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Easton Area Public Library (8/96 – 8/98.) Reference and IT Assistant. Worked while an undergraduate student. Responsible for assisting patrons with various research requests. Extensive use of professional databases (primarily LEXIS, NEXIS, GLAS), law library, and special historical collection. Assisted conversion of old library catalog to LIAS database. | |
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Achievements: |
Created the first help applications and other technical documentation for the Solution 6 Business Intelligence product suite (business intelligence package for professional services firms.) Created extensive knowledge base with complete product documentation, including marketing material. Writing has appeared in several print and online publications (Statements, Creatopia.) Wrote short story collection, Desperate Times. |
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Positions and Awards: |
President,
Penn State Student Hearing Board. |
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Organizations: |
Commonwealth Club, Prospace, World Affairs Council |
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Education: |
M.A. in Writing,
University of San Francisco. |
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References: |
Please contact me for a list of references. |